Refund Policy

Our products are digital files delivered immediately after payment. Because the product is sent to you the moment your payment is confirmed, all purchases are final once the download link is delivered.

We cannot "un-deliver" a digital file the way a physical product can be returned. By completing a purchase, you acknowledge and accept this.

Your download link is valid for 48 hours after purchase. If you encounter any of the following issues within this window, we will fix it — no questions asked:

• Broken or expired download link — if the link in your email is not working or has expired, email us and we will send a new one immediately.
• Corrupted or unreadable file — if the file you received is damaged, incomplete, or cannot be opened, we will send you a working copy.
• Wrong product delivered — if you received a different product than the one you paid for, we will correct this right away.
• Payment taken but nothing received — if your payment was successful but no download email arrived (check your spam folder first), send us your payment reference and we will deliver your product.

In all cases, we fix the issue or send you a working copy. Email support@dropkits.in with your order details within 48 hours of purchase. We aim to respond within 24 hours on business days (Mon–Sat).

We do not issue refunds in the following situations:

• You changed your mind after purchasing
• The product did not produce the specific results you expected — our products are tools, not guaranteed outcomes
• You purchased the wrong product by mistake — please read the product description before buying
• You no longer need the product
• You found a similar product elsewhere at a lower price

If you believe your situation warrants an exception not covered above, email support@dropkits.in with a clear description of the issue. We review each case individually and respond within 3 business days.

We ask that you contact us directly before initiating a dispute or chargeback with your bank or payment provider. Most issues are resolved quickly through direct communication.

For all order and refund queries: